Privacy Policy

Last Updated: November 2025

This Privacy Policy explains how MEMAO (“we”, “us”, “our”) collects, uses, and protects information when you access or use our platform (“the Platform”).

We value your privacy and only collect the minimum information necessary to deliver our services.

1. Information We Collect

1.1 Information You Provide

  • Email (for support contact)
  • Optional account information (if future account system is enabled)

We do NOT collect:

  • Private keys
  • Seed phrases
  • Wallet passwords
  • On-device signing data

1.2 Automatically Collected Data

  • Device and browser information
  • IP address (for basic security and anti-abuse)
  • Usage analytics (aggregated and anonymized)

We do NOT perform identity verification unless legally required.

2. Wallet & Blockchain Data

When interacting with the platform, blockchain addresses and on-chain transactions may be visible publicly on the blockchain.
We do not control or store on-chain data.

3. Cookies & Analytics

We use minimal cookies solely for:

  • Security & anti-abuse
  • Platform performance & error logging
  • User experience consistency

We do NOT use invasive tracking or sell data.

Users in the EU/EEA can decline non-essential cookies.

4. How We Use Information

We use collected information to:

  • Provide and maintain the Platform
  • Prevent fraud, abuse, and malicious activity
  • Improve user experience and performance
  • Ensure legal and regulatory compliance where required

We never sell personal data.

5. Third-Party Services

We may use vendors for:

  • Payment processing (e.g., PayPal)
  • Error logging and analytics

These providers operate under their own privacy and compliance policies.

6. Data Security

We implement reasonable security measures to protect data.
However, blockchain transactions are irreversible, and users must safeguard their wallets and devices.

7. International Users

The Platform is accessible globally where legally permitted.
Users are responsible for ensuring compliance with local laws.

8. Legal Compliance & Requests

We may disclose limited information if required by law or valid legal request.

9. Children’s Privacy

The Platform is not intended for individuals under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use indicates acceptance of changes.

11. Contact Us

Email: memaoteam@gmail.com